ALCATEL-LUCENT OMNIPCX™ OFFICE RICH COMMUNICATION EDITION

The foundation of a successful enterprise phone system for medium, large and very large-sized companies.

  • Today’s organizations want to improve business responsiveness while offering employees more flexibility in the way they work. The OmniPCX Enterprise office helps
  • Teamwork and collaboration to help teams work together
  • Wireline/wireless phones and efficient desktops to increase productivity
  • Customer welcome to provide a professional greeting and increase customer satisfaction
  • Like many current solutions, the Alcatel phone system uses the same technology and platform from 2 staff all the way up to 100’s of users.
  • Therefore the same advanced technology available to large companies is also available to smaller companies – without the price.
  • Enhanced off-site mobility to keep users connected to their business anytime, anywhere

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  Specifications
Features OmniPCX Office RCE Small

OmniPCX Office RCE Medium

OmniPCX Office RCE Large
HIGHLIGHTS
  • Modular, flexible and scalable to meet the needs of SMBs from 5 to 200 users
  • Provide excellent voice connectivity to your customers and colleagues
  • Ensure employees can make calls wherever they are, on any device
  • Serve users across multiple sites, with guaranteed high availability
  • Built-in call distribution and integration with contact center solutions
  • Reduces communication costs and enables a choice of network configurations and IP, IP/TDM or TDM endpoints, minimizing additional investment and enabling a smooth migration thanks to IP telephony infrastructure flexibility and software scalability
FEATURES
  • All-in-one solution
  • Conversation services on application-enabled desk phones, PCs and smartphones
  • User-centric communications experience across devices and locations
  • Business communications services, including attendant, routing and messaging services
  • Embedded voice-centric customer service
  • IP telephony infrastructure flexibility and software scalability
  • Simplified and unified management
  • Plug and play and zero touch deployment
  • SIP at the core
BENEFITS
  • Modularity, flexibility and scalability to meet the needs of SMBs from 4 to 200 people in size
  • Offer next-generation enterprise communication experience
  • Provides full-featured access to enterprise communications services across devices while on site or off
  • Increased communication efficiency for mployees with new opportunities to reach contacts
  • Increase customer satisfaction by improving call resolution
  • Reduces communication costs and enables the choice of network configurations and IP, IP/TDM or TDM endpoints, minimizing additional investment and enabling a smooth migration
  • Reduces total costs of ownership for business communication and conversation services
  • Easy installation in full voice environment and/or converged voice/data environment at reduced cost
  • Optimized installation ready for next generation of communications
TECHNICAL SPECIFICATIONS Conversation services
  • Wideband VoIP, HD video
  • Ad-hoc audio, video and web conferencing
  • Call by name
  • User Call Log
  • Ad-hoc audio, video and web conferencing
Business communications services
  • Centralized directory, call by name
  • Multiline telephony
  • Call options, speed dial
  • Audio conferencing
  • Personal and enterprise call routing and forwarding
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